HR Courses

Invest in human resources management training to help meet organizational changes brought about by tough economic times.

OSE human resources management and training seminars provide innovative skills, behaviors and strategies for recruiting employees, reducing employee turnover, promoting employee development and retaining a talented, flexible and diverse workforce.

Use the practical advice in our human resources management training seminars to create an environment that fosters professional satisfaction and encourages employee development—a crucial component to help ensure your company has a true and sustainable competitive advantage.

Fundamentals of Human Resources Management

This intensive, hands-on seminar will give you a solid overview of all aspects of HR.

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Change Management Workshop

Motivate others in the face of uncertainty and communicate in a manner that inspires optimal productivity.

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Customer Management

Service providers today are facing intense competitive challenges from other operators, over-the-top (OTT) players and device manufacturers.

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Fundamentals of Human Resources Management

This intensive, hands-on seminar will give you a solid overview of all aspects of HR.

Whether you're a recently appointed HR manager, are new to HR or have a non-HR job with HR responsibilities, this course can give you the know-how you need. Understand essential HR functions and learn to develop an action plan to put to work in your organization. This comprehensive seminar delivers a clear-eyed analysis of HR's role in organizations now, and identifies future trends. . .from confronting issues of workplace harassment to recognizing compliance red flags. . .from preparing policies and procedures manuals to identifying the elements of effective performance management. . .from flexible benefits packages to cost-effective retention strategies, and more.

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Training the Trainer

It's not enough to train the workforce, you also have to train the trainer. ...
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OSE Employment Law Course: Avoiding the Legal Pitfalls.

This interactive and case-study-centered employment law seminar combines a comprehensive overview of employee discrimination and the Family Medical Leave Act....
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Basic and Core Skills

In today's business world, when every manager is held accountable for the bottom line, you have to be finance savvy. Acquire Essential Finance Skills in 3 Days...

HR Highlights

Change Management Workshop

Motivate others in the face of uncertainty and communicate in a manner that inspires optimal productivity.

Organizational change is constant. Yet many people react to change with denial or resistance. As a change leader, your ability to help people overcome their inertia and get onboard with new initiatives is critical to your success. In this 1-day workshop, you’ll learn practical tools that will enable you to build trust and commitment and achieve positive results through change initiatives.
Building a Center of Expertise in Workforce Planning and Analytics

Learn to design and implement a workforce analytics and planning COE. - By Mercer — now available through OSE

Even if your organization is committed to workforce analytics and planning, specific skills are required within the entire HR function to successfully design and execute such programs. A centralized group of analytical specialists, as through a Center of Expertise (COE), can help your organization effectively report on, understand and manage human capital—and equip all of HR with the tools and processes to convey trends in workforce data, identify areas at risk, and analyze the return and impact of specific HR initiatives. Whether your workforce analytics and planning COE is one person or many, this course is designed to optimize the function's structure and governance to ensure your oganization successfully applies workforce data into business insights and a competitive advantage.

Training Services

The following list represents trainings that we have, or are asked to offer.

If your training needs are not represented in the following list, do not hesitate to ask us to explore developing a customized training that is tailored to those needs. We offer a variety of formats to present the information so that the participants remain interested and involved in the presentation.

For any training requests, please contact us.